At MOONSTAR Co., we respect your privacy and are committed to protecting any personal information you provide through our website.
Who We Are
Our website address is: https://moonstarco.com
MOONSTAR Co. is a wholesale B2B distribution company. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and services.
Information We Collect
We may collect the following types of information:
Personal Information: Basic contact details including name, email address, phone number, business name, and shipping/billing addresses when you create an account or place orders.
Comments and Interaction Data: When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.
Technical Data: Information about your device, browser type, and how you interact with our website.
How We Use Your Information
Your data is used strictly for legitimate business purposes:
- Processing and fulfilling wholesale orders
- Customer support and communication
- Service improvement and website functionality
- Account management for registered B2B customers
- Spam detection and security purposes
We never sell or share your data with third parties without your explicit consent, except as required by law or to fulfill your orders (e.g., shipping partners).
Comments
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
We use cookies to enhance your browsing experience. Here’s how:
Comment Cookies: If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies for your convenience. These cookies last for one year.
Login Cookies: If you visit our login page, we set a temporary cookie to determine if your browser accepts cookies. When you log in, we set up several cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks.
Editing Cookies: If you edit or publish content, an additional cookie is saved in your browser containing the post ID of the content you edited. It expires after one day.
You can disable cookies through your browser settings, though this may affect website functionality.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves exactly as if the visitor has visited the other website directly.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.
Who We Share Your Data With
We do not sell your personal information. We may share data only in these circumstances:
- Service Providers: Shipping carriers, payment processors, and essential business partners needed to fulfill your orders
- Legal Requirements: When required by law or to protect our rights
- Password Resets: If you request a password reset, your IP address will be included in the reset email
How Long We Retain Your Data
Comments: If you leave a comment, the comment and its metadata are retained indefinitely so we can recognize and approve follow-up comments automatically.
User Accounts: For registered users, we store the personal information provided in your user profile. All users can see, edit, or delete their personal information at any time (except usernames). Website administrators can also see and edit that information.
Business Records: Order history and business account information are retained as required for accounting, legal, and operational purposes.
What Rights You Have Over Your Data
If you have an account on this site or have left comments, you can:
- Request an exported file of the personal data we hold about you
- Request that we erase any personal data we hold about you
- Access, edit, or delete your personal information at any time through your account settings
This does not include data we are obliged to keep for administrative, legal, or security purposes.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
Data Security
We take appropriate security measures to protect your data, including:
- Secure servers and encrypted communication where applicable
- Regular security audits and updates
- Restricted access to personal information
- Industry-standard data protection practices
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Updates will be reflected on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📧 Email: info@moonstarco.com
🌐 Website: https://moonstarco.com